We’re hiring a bilingual Assistant Community Director to support the operations of a 200-unit multi-family property in Santa Rosa. This role is ideal for a detail-oriented, customer-focused professional with strong leadership skills, a sales background and a proactive mindset.

As the Assistant Community Director, you’ll play a key role in leasing efforts, resident satisfaction, and supporting administrative operations. While prior property management experience is preferred, we are open to training qualified candidates from customer service and sales backgrounds.

Key Responsibilities

• Leasing & Marketing
  Coach, train, and lead the leasing team by example in a warm sales environment. Oversee and implement marketing duties, tracking lead data to understand trends and leasing performance.

• Resident Relations
  Foster strong resident relationships through timely, respectful, and solutions-focused communication. Address resident concerns with professionalism and empathy. Assist in developing engaging resident events and initiatives to drive overall community satisfaction and online reviews.

• Operations & Organization
  Manage leasing application processing and renewals from start to finish. Coordinate with maintenance team on all move-ins and move-outs. Prioritize tasks effectively while maintaining high attention to detail to ensure policies, procedures, and company standards are met.

• Technology & Communication
  Utilize Microsoft Office (Excel, Word, Outlook) and property management software such as RealPage OneSite. Communicate verbally and in writing clearly in English and Spanish while maintaining a professional tone in all interactions.

Benefits & Compensation

• 401K retirement plan with company matching & life insurance

• 100% employer sponsored medical benefits with optional dental & vision

• 3 weeks combined of paid time off & holidays, to start

• Employee housing discounts & opportunities

• Family owned & operated